Administrators faced serious sanctions from the NCAA. They were overwhelmed with information and uncertain about how to present their case. There was great apprehension about the program’s future.They felt they were being singled out and treated differently, even when they tried to cooperate.
Virtual experiences are hurting brands.
Customer expectations are not being met.
We were all masters of the face-to-face, but virtual dilutes our ability to engage.
The use of virtual tools adds complications that interfere with the human connection.
Sales teams are losing their mojo.
Deal-makers (persuaders) have lost their advantages.
Medical professionals are losing trust with their patients.
Educators’ reputations and credibility are not coming through the screen.
Virtual Experiences are holding us back from being our best selves and from representing our brands as the audience expects. It’s time we Transform Virtual and create an experience that moves people.
Organizations need a standard, a playbook, a best practice that understands the audience, and designs and outlines better, more elevated experiences.
Underperforming organizations need a scalable, tailored set of tools that considers the complete experience and maps the audience journey.
Virtual experiences can be effective. Leading organizations will capitalize on this focus on virtual to transform their organization and outpace their competitors.
Created by Advent, Transform Virtual is built on the framework we’ve used to help hundreds of organizations transform their engagement practices.